National Association of People Abused in Childhood
Dedicated support service for adult survivors of all forms of childhood abuse // Helpline // National // Birmingham // Solihull
Omega
Ending Isolation // Ending Loneliness. // Dedicated to reducing social isolation and loneliness. They offer Chatterbox, a free telephone befriending service and Letterbox, a free pen-pal befriending service // National
Horizon - Sexual Assault Referral Centre
Free, confidential healthcare and support to adults (18 years and older) and young people aged 16 and 17 (if clinically appropriate) who have experienced sexual assault // Birmingham // Solihull
Support Through Court / Birmingham
A charity supporting people who face civil and family court alone, providing a safe space, as well as practical and emotional support // National // Birmingham
ACAS Helpline
The ACAS helpline is for anyone who needs employment law or workplace advice, including employers, employees and workers // National
Birmingham Carers Hub
Birmingham Carers Hub provides a wide range of support for Carers of all ages // Digital online support // Online Support Groups // Training and Awareness Courses
Suicide and Co
Supporting those bereaved by suicide // helpline // grief // loss // National
Roshni Forced Marriage/Honour Based Abuse
24 Hour West Midlands helpline - forced marriage / honour based abuse // Birmingham
National Debtline
Provides a helpline for those dealing with debt // National
Young Epilepsy
Charity providing information, advice, and practical help for young people with epilepsy, carers and professionals // National
Winstons Wish
Charity that helps children, teenagers and young adults (aged 25 or under) find their feet when their worlds are turned upside down by grief // National // Bereavement // Loss // WhatsApp (Mon-Fri 0800-2000) 07418341800
Age Concern Birmingham
Helpline, advice and support to enrich the lives of older people // Day Care // Befriending // Volunteering // Dementia Care // Later Life Planning // Community Hubs and Cafes
Loving Me
Support for Trans and Non-Binary Victims of domestic abuse or sexual violence // Helpline // Live Online Chat // National
Cerebral Palsy Midlands
Adult social care day service provider for people with cerebral palsy and other disabilities // CP // Helpline // Birmingham // Solihull
The National Gambling HelpLine
Support for gamblers and anyone affected by problem gambling - National help-line
Stroke Association
Providing support to those who have suffered from a stroke
Anxiety UK
Offer an extensive range of support services designed to help control anxiety rather than letting it control you. Stress // therapy // National // Helpline
Grief Encounter
Supporting bereaved children and young people // 9am to 9pm Monday -Friday helpline // Web chat support // national // loss //
Non Emergency NHS Number
Provides advice on a medical concern // National
Strut Safe
If you are walking alone, our volunteers will be a friendly voice to keep you company and help you feel safe until you are through the door // National
National Eczema Society
Provides support to those living with eczema and their carers // National
Veterans Gateway
Information and support for veterans and their families // National
Switchboard LGBT+ Helpline
One stop listening service for LGBT+ people on the phone, by email and through instant messaging // National
Unseen: Modern Slavery and Exploitation Helpline
Provides information advice and guidance to potential victims, the public, businesses, the NHS and Police // National // anti-slavery // exploitation // abuse
Gingerbread
National organisation providing help and support for single parents. Lone parents. Helpline.
Family Hubs : Birmingham
Brings together a range of organisations and professionals to offer early help services, advice, guidance, and support // Birmingham
Gamblers Anonymous
Support for people affected by gambling addiction // National
Combat Stress
For veterans and armed forces service personnel // National
OCD Action
Helpline for those affected by OCD // National
ICAP
Supporting the Irish Community // counselling and psychotherapy // Helpline // Birmingham and Solihull
Birmingham Crisis Centre
24 hour helpline offers confidential advice and support to female victims of domestic abuse
Muslim Community Helpline
Confidential and non-judgemental listening and emotional support service // National
Birmingham Mind - Helpline
For those seeking advice and information for people experiencing mental health difficulties and not a mental health crisis. If in crisis call 111
Dementia Connect Support Line
Support for people with dementia // National
Helplines Partnership
Directory of approved Helplines both local and National // Birmingham // Solihull
NSPCC
National charity working to prevent abuse to children // National // Birmingham // Solihull // Helpline
MNDA (Motor Neurone Disease Association)
For everyone affected by MND in England, Wales and Northern Ireland. Speak to our advisers, find information, connect with others and find local support
Independent Child Trafficking Guardianship Service - Barnados
Providing advice and guidance to frontline professionals and foster carers to effectively safeguard and support children who have been trafficked // National
Narcotics Anonymous West Midlands
Peer support for people who have a problem with drugs. Support provided by recovering drug addicts who can help you get and stay clean. Peer Support // Drugs // Substance // Helpline // Birmingham // Solihull
Carers Trust
Carers Trust works to transform the lives of carers who provide unpaid care for family members or friends // National // Helpline available Mon-Fri - 0900-1700 We partner with its network of local carer organisations to provide funding and support, deliver innovative and evidence-based programmes and raise awareness and influence policy.​ Our vision is that unpaid carers are heard and valued, with access to support, advice and resources to enable them to live fulfilled lives.
Sikh Helpline
The Sikh Helpline is a free, professional, and confidential telephone emotional and wellbeing service and email inquiry service // 07999004363 // Helpline available Mon - Sat 1000 - 1800
Alcoholics Anonymous - National
AA works by members coming together to share their experience, strength, and hope to support each other to stay sober and recover from alcoholism // National
Panahghar
Provides safe emergency supported refugee accommodation for BME victims of abuse, multilingual support, advice, advocacy, Helpline // Birmingham // Solihull
Adoption UK
National charity providing support, services and advice for adoption community and beyond / Foster / Helpline
MS Society Solihull and District
Contact and support opportunities for those with Multiple Sclerosis in Solihull and district
Rape Crisis Helpline
A free phone and online chat service for anyone aged 16 and over who has been affected by rape, child sexual abuse, sexual assault, sexual harassment or any other form of sexual violence
Epilepsy Action
A charity providing information, advice and support for people with epilepsy // helpline // online resources // National
National Centre for Domestic Violence
A free, fast emergency injunction service to those at risk of all forms of domestic abuse regardless of their financial situation, ethnicity, gender or sexuality // National
Birmingham Settlement - Money Advice
Welfare advice - Finance management Support Service // debt // benefits // Money // Cost of Living // Birmingham // email: money.advice@bsettlement.org.uk
Carers UK Helpline
Advice and support for Carers // National
Migrant Help
Asylum seeker /refugee / migrant support helpline // UK wide // National
Marie Curie West Midlands
End of Life Support // Bereavement // Support Line // Hospice Care // Home Care // Companion Services // Online chat // Solihull // Birmingham
Terence Higgins Trust: National
Support people living with HIV and amplify their voices, and help the people using our services to achieve good sexual health
Tell MAMA
Measuring Anti-Muslim Attacks - Independent and confidential support service for those who face anti-Muslim hatred and prejudice in the UK // Helpline // discrimination // Race // Hate Crime // National
Jewish Helpline
Help-line providing support to the Jewish communities // National
Rethink Mental Illness
Advice and information service for people struggling with their mental health and carers // Helpline // National
Carers UK
Carers UK provide expert information and guidance, to champion Carer rights and provide support // National // For detailed guidance, email advice@carersuk.org
PACT - Prison Advice Help Line
Prisoners Families Helpline // National
National Sexual Health Helpline
Public Health backed helpline for sexual health // National
Refugee Council - Children and Young People
Refugee Council - The Nation's Refugee Charity Advice and Support for Asylum & Refugee Children - works across England with separated children who are seeking asylum // national // advice line // help line
Lighthouse Club - Construction Industry Helpline
Provides a helpline for those in the construction industry // National
Autism West Midlands
Autism support services // helpline // supported living // residential support // Birmingham and Solihull
Anawim Helpline
Confidential helpline for Women only // violence // abuse // mental health // finances // housing
GamCare
National Gambling Harm prevention support service // Helpline // Forums // Recovery // Advice // Charity
Law Care Helpline
Helpline for the legal community // National
Refuge Support and Helpline
National domestic abuse support charity // women and children // helpline
Respect - Perpetrator Phoneline
Choose to stop: Respect provide help for domestic violence perpetrators // National
Man Kind
For all men across the UK suffering from domestic violence // National
MS Society
National Society providing specialist advice and support around Multiple Sclerosis // Helpline // Care //Support
Muslim Women's Network UK (MWNUK)
A specialist faith and culturally sensitive support line service // National
Safeline / Male Survivor Helpline
Male abuse, domestic abuse // National
Rights of Women Advice Lines
Provides free/confidential legal advice to women to help you understand the law and your legal rights // Immigration // Asylum // Harassment // National
National Ugly Mugs
Support to sex workers who have been victims of crime, linking with information and resources in communities and within the the legal system // National
New Leaf Recovery Project
Provide support and expert-led rehabilitation for drug, alcohol, and behavioural addictions, guiding you towards a healthier, renewed life. Birmingham // Solihull
Crossroads Caring for Carers
Services that help to improve the health and wellbeing of carers and those they care for // Dementia Support // Respite // Helpline // Birmingham
Child Bereavement UK
Supports children, young people, parents and families to rebuild their lives when a child grieves or when a child dies // helpline // National // Birmingham // Solihull
Roshni - Domestic Abuse
Domestic Abuse Helpline support - BAME women // Birmingham
Act on Energy
Impartial energy advice and support charity. They offer a wide range of services from free, impartial energy advice to help with applying for grants and funding for energy efficiency measures.
Respect: Mens Advice Line
A confidential helpline for men experiencing domestic abuse // Legal Information // information hub // National
The Silver Line
Free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, all year round // National
Focus Birmingham
Providing a range support services for people with visual impairment and sight loss // Support Line // Birmingham
